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James Cash Penney QUOTES / QUOTATIONS
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Quotation of James Cash Penney
A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
Quotation of James Cash Penney
As a rule, we find what we look for; we achieve what we get ready for.
Quotation of James Cash Penney
Change is vital, improvement the logical form of change.
Quotation of James Cash Penney
Clock watchers never seem to be having a good time.
Quotation of James Cash Penney
Courteous treatment will make a customer a walking advertisement.
Quotation of James Cash Penney
Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
Quotation of James Cash Penney
Do not primarily train men to work. Train them to serve willingly and intelligently.
Quotation of James Cash Penney
Every man must decide for himself whether he shall master his world or be mastered by it.
Quotation of James Cash Penney
Exchange ideas frequently.
Quotation of James Cash Penney
Growth is never by mere chance; it is the result of forces working together.
Quotation of James Cash Penney
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
Quotation of James Cash Penney
I believe a man is better anchored who has a belief in the Supreme Being.
Quotation of James Cash Penney
I believe in trusting men, not only once but twice - in giving a failure another chance.
Quotation of James Cash Penney
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.
Quotation of James Cash Penney
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
Quotation of James Cash Penney
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
Quotation of James Cash Penney
I was long brought up to think that it was nothing short of a crime to miss a sale.
Quotation of James Cash Penney
It is always the start that requires the greatest effort.
Quotation of James Cash Penney
It is the service we are not obliged to give that people value most.
Quotation of James Cash Penney
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
Quotation of James Cash Penney
Luck is always the last refuge of laziness and incompetence.
Quotation of James Cash Penney
Men are not great or small because of their material possessions. They are great or small because of what they are.
Quotation of James Cash Penney
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
Quotation of James Cash Penney
My whole life has been given to the selection and training of young men and young women; they have built our stores; they must carry on.
Quotation of James Cash Penney
No business can succeed in any great degree without being properly organized.
Quotation of James Cash Penney
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.
Quotation of James Cash Penney
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
Quotation of James Cash Penney
No serious-minded man should have time for the mediocre in any phase of his living.
Quotation of James Cash Penney
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
Quotation of James Cash Penney
Salesmanship is limitless. Our very living is selling. We are all salespeople.
Quotation of James Cash Penney
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
Quotation of James Cash Penney
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.
Quotation of James Cash Penney
Success cannot come from standstill men. Methods change and men must change with them.
Quotation of James Cash Penney
Success will always be measured by the extent to which we serve the buying public.
Quotation of James Cash Penney
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
Quotation of James Cash Penney
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
Quotation of James Cash Penney
The best teamwork comes from men who are working independently toward one goal in unison.
Quotation of James Cash Penney
The disciplined are free.
Quotation of James Cash Penney
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
Quotation of James Cash Penney
The Golden Rule finds no limit of application in business.
Quotation of James Cash Penney
The greatest teacher I know is the job itself.
Quotation of James Cash Penney
The keystone of successful business is cooperation. Friction retards progress.
Quotation of James Cash Penney
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
Quotation of James Cash Penney
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.
Quotation of James Cash Penney
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
Quotation of James Cash Penney
The well-satisfied customer will bring the repeat sale that counts.
Quotation of James Cash Penney
Theory is splendid but until put into practice, it is valueless.
Quotation of James Cash Penney
There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.
Quotation of James Cash Penney
There's no better friend to any merchant than a fair competitor.
Quotation of James Cash Penney
Too many would-be executives are slaves of routine.
Quotation of James Cash Penney
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
Quotation of James Cash Penney
We get real results only in proportion to the real values we give.
Quotation of James Cash Penney