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Lee Scott QUOTES / QUOTATIONS
And the greeter is what sets the tone for this company and I've been on TV a little bit this morning.
Quotation of Lee Scott
And we've always believed that what we do is take care of associates, take care of customers, that ultimately we'll be fine.
Quotation of Lee Scott
And what I am trying to say to them that through our ads and through our discussions is if you don't want us in your community, that's your choice, but don't say it's because of wages.
Quotation of Lee Scott
Because in our clippings I see a lot of articles that are very positive about all the stores that are voted by local communities.
Quotation of Lee Scott
Because the truth is our wages are really competitive and they're good.
Quotation of Lee Scott
But they are also better, our competitors are better because Wal-Mart exists.
Quotation of Lee Scott
Don't say it's because of benefits, because our benefits are good.
Quotation of Lee Scott
For too long we have allowed people to say things about us that are just not true.
Quotation of Lee Scott
I can guarantee there would be, the same as there are at Wal-Mart. Is there a trickle of truth in many of the criticism.
Quotation of Lee Scott
I don't think we'll win every election.
Quotation of Lee Scott
I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them.
Quotation of Lee Scott
I just think that it's maybe fashionable today to try to take individual actions and individual failures and take the broadest possible brush and try to paint a company.
Quotation of Lee Scott
I think in some ways we have allowed other people to set the agenda. Other people to define who we are.
Quotation of Lee Scott
I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people.
Quotation of Lee Scott
If anything, the negative press and the criticism take away the opportunity to feel as good as you can feel about your employment.
Quotation of Lee Scott
If people don't like us, they don't like us, but at least they have heard the story.
Quotation of Lee Scott
If we take care of the customers and associates and grow the business, Wall Street will be pleased.
Quotation of Lee Scott
If you had all the small businesses who employed 1.5 million people collectively, would there be individual instances of issues?
Quotation of Lee Scott
In some ways, people forget about average working people, and how they live their lives.
Quotation of Lee Scott
It's hard for us in our stores to be a leader in technology.
Quotation of Lee Scott
Many of them are doing it because they are concerned about smart growth.
Quotation of Lee Scott
More and more, more and more digital, in particular, I think you'll see in our stores next year, as we start combining these digital products and they interface with each other, you'll see that represented in Wal-Mart.
Quotation of Lee Scott
Oh, I think in some ways being the underdog - America is a country that loves the underdog.
Quotation of Lee Scott
One of the things that strikes me is so many of the critics are people whose lifestyle doesn't change when the price of fuel changes, or if they keep a Wal-Mart store out of their area.
Quotation of Lee Scott
Or if you have one store manager that makes a bad decision, is that indicative that that is somehow what your company represents? No.
Quotation of Lee Scott
Our associates expect me as leader of this company to step up and speak for them.
Quotation of Lee Scott
Our customer base is not necessarily a leader, an early adopter.
Quotation of Lee Scott
Our size causes us, when we do something inappropriate, which is usually done out of stupidity, to come across as being done out of arrogance.
Quotation of Lee Scott
People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.
Quotation of Lee Scott
Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of.
Quotation of Lee Scott
So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited.
Quotation of Lee Scott
The beauty of this country and what people participate in is the competitive nature that we allow to exist and the fact is that we are better because we have great competitors.
Quotation of Lee Scott
The customers want those Supercenters.
Quotation of Lee Scott
There are going to be some people who never want Wal-Mart. That's OK.
Quotation of Lee Scott
We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising.
Quotation of Lee Scott
We've got to figure out a way to cause communities to also want them, the political, organized bodies.
Quotation of Lee Scott
Where we have been incorrect in what we have done, then I think we have an obligation to settle.
Quotation of Lee Scott
Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle.
Quotation of Lee Scott
You can't take a store that is a struggling store anyway and add a bunch of people and a bunch of work rules that cause you to even be in worse shape.
Quotation of Lee Scott
You know, we opened a record number of stores last year.
Quotation of Lee Scott